Casket Depot | Open to the public | Wholesale Pricing

5.0

Based on 322 reviews

powered by Google

review us on

Sabine

00:57 15 Jul 25

George sprung into action immediately and helped us get something finished within 24 h. His business has a wide selection of nice urns and he was delightful to boot, taking trouble to help us find the right font and the right ‘squiggly thing’. He also had a ‘we can make it work’ approach that was exactly what we needed. I highly recommend this business.

Will Moore

03:42 14 Jul 25

We are so appreciative of George Li and the CasketDepot staff for their generosity and help during our family’s most trying moment. George was sympathetic and patient and really went above and beyond to help us get the ideal coffin. It was much easier to handle the process because of his kind demeanor.

The vast array of caskets they had on show was also noteworthy; it was reassuring to be able to view several alternatives and styles in person rather than merely perusing a catalog. The showroom is orderly, spotless, and considerate of the emotional nature of the visit.

George, I appreciate your expertise and thoughtfulness. To anyone in need of direction and high-quality assistance during a trying time, we heartily suggest CasketDepot.

sharie thompson

02:36 13 Jul 25

Thank you for the help and kind service George Li 10/10
#Nate 🙏🏾

Nakita McLean

13:55 12 Jul 25

Very kind staff and many of options for beautiful caskets 🙏🏾

Courtney Munn

13:29 11 Jul 25

Making arrangements after the loss of a loved one is extremely difficult. Casket Depot was very compassionate and kind when assisting my friend. 🕊️🙏🏻

Response from the owner 20:55 11 Jul 25

Dear Courtney,Thank you for your kind words. We understand how incredibly difficult it is to support a friend through such a painful time, and we’re truly honored to have been able to offer compassion and care when it was needed most.Please know that your message means a great deal to our team. We’re grateful to have been able to assist in even a small way.Warm regards,The Casket Depot Team

Cee

13:02 11 Jul 25

During one of the most emotional and difficult times in our lives, George at The Casket Depot provided a level of care and compassion that we will never forget. Searching for a casket for a loved one is something no one ever wants to do, but George made the experience more bearable with his kindness, patience, and genuine attentiveness.

From my entire family, thank you, George. Your presence and professionalism made all the difference. 🤍🕊️

Response from the owner 20:54 11 Jul 25

Dear Cee,Thank you so much for your heartfelt words. We are deeply touched to know that George was able to provide the compassion and support your family needed during such a difficult time. Helping families feel cared for and understood is at the heart of everything we do, and your message truly means a lot to us.On behalf of George and our entire team at The Casket Depot, thank you for placing your trust in us. We’re honored to have been part of supporting your family, and we send you our sincerest condolences.With gratitude,The Casket Depot Team

Kaiyan Brown

04:01 11 Jul 25

Great service, really went above to help lay someone’s loved one to rest. #Nate 🤍

Response from the owner 19:30 30 Jun 25

Thank you, Kaiyan, for your kind words. We’re honored to have been able to support you in laying your loved one to rest. Providing compassionate service during such a time means everything to us. Please reach out if we can be of any help in the future.The Casket Depot Team

Marissa Josephs

23:59 10 Jul 25

Navigating the loss of a loved one is challenging enough, but having to make arrangements can make the process more difficult. Casket depot was very thorough and answered all a friend of mine’s questions and made them feel comfortable and understood. Thank you 🙏🏾

Response from the owner 00:39 11 Jul 25

Hi Marissa,Thank you so much for your kind words. We understand how difficult it is to navigate such a painful time, and we’re truly grateful to know that your friend felt supported and understood. Our team always strives to provide compassionate, thorough service to every family we assist. Please don’t hesitate to reach out if we can help in any way.With gratitude,The Casket Depot Team

Kylie Beatty

23:58 10 Jul 25

Dealing with a loss is an impossible time, but knowing that support is there that can provide kindness and clarity makes all of the difference. Casket depot supported a dear friend of mine through a devastating loss, and provided a small amount of comfort in a very difficult time. 🙏🏽🙏🏽

Response from the owner 00:40 11 Jul 25

Hi Kylie,Thank you for your touching message. We’re truly sorry for your friend’s loss, and it means a great deal to know that we were able to offer even a small measure of comfort during such a devastating time. Providing kindness and clarity is at the heart of what we do, and we’re grateful your friend felt supported.Warmest regards,The Casket Depot Team

Norma Mann

23:57 10 Jul 25

When you are dealing with a loss, it is never easy. The gentleman at Casket Depot was very kind and answered all our questions, which was very helpful during this process. The pricing is quite decent as well. Thank you 🙏.

Response from the owner 00:41 11 Jul 25

Hi Norma,Thank you for your kind words. We’re truly sorry for your loss, and we’re glad to hear that our team was able to support you with compassion and clarity during such a difficult time. We always aim to provide respectful service and fair pricing to every family we assist. Please don’t hesitate to reach out if there’s anything more we can do.Sincerely,The Casket Depot Team

Northern Jewels

01:31 29 Jun 25

Great customer service and they offer a great selection. Highly recommend!

Kaybay

00:46 29 Jun 25

Excellent service, great variety and reasonable prices. Highly recommend!

Amy Barnett

17:47 28 Jun 25

The casket is very beautiful and I know she will have a very peaceful eternal rest. George was very helpful and empathetic.

George Romios

17:45 28 Jun 25

Went to Casket Depot for my mother’s casket. George was very helpful.

Eftihia Romios

17:43 28 Jun 25

Went to Casket Depot with my mom for my grandmothers casket and George was very helpful. Showed us a bunch of different caskets that matched what we wanted, and helped narrow down our search.

Gos Yao

21:02 27 Jun 25

Very good service, many options, reasonable prices and good quality. Recommend!

Sophy Cheng

21:01 27 Jun 25

There are many choices, the product quality is very good, and the guy is very honest.

Ted A

18:57 27 Jun 25

Customer service was fantastic along with great prices. This is our 3rd time using them.

John Kitchen & Bath Professionals

10:52 27 Jun 25

Interesting how Death is something everyone does and few plan for. Thankfully, as you are looking down the long and expensive list of services you will have to pay for…. there is a place that can soften the blow. 1/2 to 2/3 less than the price of the same urn from a funeral home. Everyone needs to make money, but that kind of mark-up is just wrong. Thanks for being a reasonable option in a time of immediate decisions.

Nadia Mendes

21:25 20 Jan 25

Highly recommend coming to casket depot. We were helped by the owner Jeff 3 times in the past 4 years. In an extremely vulnerable time he made our lives much easier, with very reasonable prices relative to funeral homes that take advantage of people during these difficult times. The process was seamless every time we used casket depot and the prices were very fair.

Le-Tanya SG

12:51 13 Jan 25

It is such a vulnerable time when going through the death of a loved one, Aaron made this particular task so much easier, he was so patient and empathetic; He guided my family as we made the best decision for us.
I highly recommend Casket Depot, their prices and quality are excellent. Delivery was on time (Aaron told us they would be there at a set time and they were there right on time!).
Thank you Casket Depot for the phenomenal service.

Maya Young

19:24 20 Nov 24

Aaron was very helpful at vulnerable times. Casket Depot has the best prices and same quality as the funeral home caskets. We ordered all our flowers from Casket Depot also. They were even nicer than the pictures in the catalog. I highly recommend Casket Depot.

highly recommend Casket Depot!

Zane N

20:22 15 Nov 24

My family was pleased with our experience. Aaron was very helpful. The price was very reasonable, and delivery was quick and easy.

Calvin Chan (cal.c12)

22:22 08 Nov 24

Aaron was extremely patient and helpful with our family. Their pricing is much more fair than what is offered at funeral homes. I highly recommend shopping here for loved ones.

Florence C

15:24 30 Oct 24

Wilma Pidhayny

13:05 04 Oct 24

I never knew that this service existed – I thankfully just stumbled upon it while looking for casket photos so that we’d have an idea of what options were available before we went to the funeral home. Aaron was excellent – he returned our inquiry call promptly and set up an appointment for us at the showroom. He was friendly and knowledgeable, but gave us time and space to make our own choice. Not that we were trying to be cheap for our mother’s funeral, but the prices were way lower than at the funeral home for comparable models, so it made sense to buy through Casket Depot.

I wondered if it would be a hassle buying from outside the funeral home instead of the one-stop shopping available at the funeral home, but the process was simple and the delivery of the casket arrived exactly on time to the funeral home. The funeral director didn’t have any problems with our choosing a casket from outside and it was simple for us just to be there for a few minutes to receive the casket at the funeral home.

Hopefully, we won’t be needing this service any time soon, but we’d definitely use Casket Depot again and shall recommend this place to any friends in need of a casket.

Many thanks to Aaron and team at Casket Depot, Toronto!

Danielle Allamby

18:57 20 Sep 24

Aaron was amazing. He even took my Dad outside to get fresh air while we shopped. He was so empathic. The prices were so amazing. You truly saw that they are priced this way to help families, not for greed. I suggest everyone visit there instead of paying funeral home prices for caskets, urns and flowers. Delivery was on time and just as promised.

Sharon Simms

18:07 24 Aug 24

Casket Depot has helped tremendously during this difficult time with my family. The whole team and staff was very professional and sensitive to our needs of what we were looking for. The show room offers many gorgeous selections to help give ease to what are some of the hardest moment during funeral preparations. Jeff was excellent in showing and explaining costs and will work within the budget you have. I have unfortunately used them more than once, and feel comfortable to recommend Casket Depot to anyone who needs them.

Wai Yu

00:22 06 Mar 24

Marilyn Ho

19:21 05 Mar 24

The Sales Associate Lorrie Martin was very helpful, courteous and efficient. I asked for same day delivery and the casket was delivered promptly. I recommended Casket Depot to my relative whose mother just recently passed away. He was also very impressed with the service.

Styx989

17:14 05 Mar 24

Great selection of urns. Made choosing the perfect urn for my step father quick and easy, it’s beautiful and great quality. Shipping was quick as well.

Albert Chou

19:13 09 Feb 24

My family and I received heart-warming sympathy from Lorie the Sales Associate when we arrived. She explained in detail what we needed to pay attention to when buying a urn. She told us the pros and cons of almost every urn in the showroom. My family chose a few eye-catching urns, it was hard to make a decision because of the number of choices. Until Lorie showed us a beautiful Black Zebra marble urn, we all believed this was the right one for my beloved wife. I told Lorie that I wanted one more for myself to match with my wife’s. I may not be able to get the same color and style when I need later. Lorie offered to order a few more for her inventory, she would let me open two cartoon boxes and to pick one which most matched my wife’s stone. I am looking forward to receive it soon.
I didn’t pay much attention to the price when we visited the shop yesterday, because I trusted Jeff Li, the owner though we hadn’t met before, to whom I was referred to by my other trusted friend. I am surprised today when I have time to compare this order with the similar one offered by my funeral home. Although Jeff’s prices listed in his website is non-negotiable, it actually is more than 40% less of other’s price.
I usually don’t write review for the products I purchase, i have to make an exception this time to express my sincerely thanks to Lorie and Jeff for your support and professional service at this difficult time.

Ann Spevack

20:32 26 Jan 24

Go here. Don’t pay funeral home prices! They deliver everywhere.

Gavin Abrams

22:10 16 Nov 23

The service received from the Casket Depot team was Top Notch! My family’s experience with your sales Lorie Martin was fantastic and could not be better.
Lorie is very personable, emphatic, was educational in guiding us through a time of difficulty. Without a doubt, her superior insight, knowledge and personality had tremendous influence and allowed for the decision making process to be completed with ease.
Importantly, because of our wonderful with Lorie and the Casket Depot team, we already have and will continue sharing Casket Depot’s client services experience.
As a family unit, we were so impressed that Casket Depot was mentioned twice during our presentation of our mom’s obituary, creating laughter for all. We were approached several times after our mom’s celebration and were teased about our plugging your business.
Thanks so much for making this portion of our sad moment most joyful.
Gavin

sharon seeley

16:16 26 Oct 23

Very pleased, received fast, received with no damages, beautiful as shown in picture, good price.

Monique Hodge

14:54 26 Oct 23

I had the best experience dealing with Casket Depot. Lorie was amazing, knowledgeable and very compassionate. I have and will continue to recommend Casket Depot to my family and friends.

Zaki Dahdah

23:09 30 Sep 23

Service, price and delivery were excellent, thank you for being there when we need you

Susan Lorraine

16:31 13 Jul 23

Crystal Cout

01:53 11 Jul 23

It was a pleasure dealing with Laurie at Casket Depot. Initially, we chose a cherry stain and were a bit disappointed upon inspection, due to the casket being more red in colour than viewed online; however, Laurie managed to send us, later that same afternoon, a darker stain which looked stunning. The quality and price differed ten fold to the prices of caskets offered to us by the funeral home. As a result, I would highly recommend Casket Depot to anyone, especially my friends and family members.

Emma Dillabough

17:17 23 Apr 23

Bought a casket here and it was well constructed and looked the way I expected it to. Customer service was very good.
We had to change our coffin due to an error on our side, and there were no issues or extra charges for the change.
Was very pleased and would recommend this location.
Pricing is about $500-1k lower than at the funeral home we had in mind.
Also saw their urns in the show room — they have a wide selection of urns that are all very reasonably priced. Much more affordable than when I acquired an urn 4 years ago from a funeral home.

JOHN Tae

06:49 01 Apr 23

Excellent service here!!! There is a small selection of caskets but we did find one for our needs.

Huge thanks and appreciation on your patience to Lori. The casket was very nice upon delivery we had the driver check in to make sure it was being delivered very thoughtful!!!
They also do a flower service and the flowers came in nicely done and top notch.

I would highly reccomend this place to everyone !!!!… you won’t be dissatisfied. Thank you for delivering everything on time and for your patience with us. A++++++.

Dorene Arriola

07:33 25 Aug 22

Over the top amazing customer service, quick delivery, prices shockingly lower than the funeral home, and beautifully crafted product.
I purchased a casket for delivery in Ottawa and Laurie didnt just make it happen (ordered after 4pm on Monday – delivered on Wednesday!!), she made me feel like I was the only customer she had. Laurie made shopping for such a non desirable item one of my most pleasant experiences. I cannot thank her enough.

John VandenBroek

13:26 13 May 22

Shopping for a casket is never an easy experience. However, Casket Depot helped make the experience a lot easier. They offer a very large selection based on what one’s needs may be.
Along with my in-laws, I was able to pick out the best option for my late wife.
Pricing was very competitive and a LOT cheaper than what funeral homes offer.
Everyone that I spoke with on the phone was very caring and professional.
Delivery was extremely easy and on time at the funeral home.
The casket that we chose actually looked a lot better than what we saw on website.
Finest quality offered.
I cannot say that I am looking forward to using them again, but when the need arises, they will be a first choice.

Annie Howard

15:32 22 Apr 22

On behalf of our entire family, and close friends, please accept our deepest thanks. Lorie was friendly, helpful and knowledgeable which took the pressure off of us. She understood what we wanted for our loved one, and she helped us get the perfect casket. The flowers were beautiful that we purchased through your company, and when one of our family friend called a little last minute for a wreath they were assisted in a very helpful and friendly manner. Their selection was perfect.

Thank you so much Lorie, and Casket Depot
Family and friends for Diana Brevett💝🙏🏾

Gordon McGinn

17:58 01 Mar 22

I was quite satisfied with my experience. Wide selection of products are available. Purchase & subsequent delivery were easy and efficient; the urn arrived at the funeral home as ordered and on time.

Would recommend Casket Depot as a simple and effective solution which will make your funeral arrangements much easier.

Isayana Cruz

19:06 22 Sep 21

Aaron Yu was our Sales Associate. He was very kind and helpful, Casket Depot helped us save a ton of money. The Casket was beautiful. One thing I recommend is that they should have their Insurance Papers in order as it was one of the requisites the Funeral Home required upon delivery. All went well and we had a beautiful service. Thank you.