Casket Depot | Open to the public | Wholesale Pricing

5.0

Based on 596 reviews

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Sheri Francis

04:31 05 Mar 26

I purchased a beautiful casket from Casket Depot at more than 50% less than the cost from the funeral home. I initially ordered online, unfortunately it was out of stock but they offered me one slightly better at same price! Their service was professional, delivery was on time, casket was perfect. I am now ordering a monument.

Olivia

19:42 28 Feb 26

We had a wonderful experience here while looking for a casket for our loved one. George helped us through the entire process with so much patience, kindness, and understanding. During such a difficult time, his support truly meant a lot to us. This place is far better than other casket providers in town. We are very thankful for the care and professionalism we received. Highly recommend.

Justin Phills

23:40 18 Feb 26

I couldn’t be more grateful for the experience during such a difficult time. From start to finish, their customer service was truly exceptional. The staff was compassionate, patient, and incredibly knowledgeable. They took the time to answer all of my questions without any pressure, which made a stressful situation much easier to navigate.

Casket Depot offers an impressive selection of products with a wide variety of styles, colors, and materials to suit different preferences and budgets. It was reassuring to have so many options available, and everything was clearly explained so I could make an informed decision.

The pricing was also very reasonable compared to other places I researched. There were no hidden fees, and the quality of the casket exceeded my expectations for the cost.

I highly recommend Casket Depot to anyone in need. Their professionalism, transparency, and genuine care for their customers truly set them apart. Five stars all the way.

Carmela Merla

14:44 01 Feb 26

Aaron at Casket Depot was incredibly helpful, efficient, and compassionate during a very difficult time. He helped me find the right casket for my mom and everything was handled promptly and professionally. He made a special delivery because of a storm to ensure we had what we needed. I was very happy with the quality and service. Highly recommend.

Larry Diliberatore

23:14 04 Jan 26

The gentleman at the store was very helpful. He made it easy for my sister and I to pick out the casket and flowers for our mother 🙏🙏

Andria

16:13 04 Jan 26

Great service Aaron Wade amazing

Merub Y

21:00 03 Jan 26

Aaron Yu was very helpful and compassionate.

Penny Mungal

20:44 03 Jan 26

Best prices anywhere! Great family owned business. A pleasure to work with them!

Ashley C

18:09 03 Jan 26

Great place with many options. In a time of death things are expensive enough. Thankful for places like this today . Thank you Aaron.

John Reid

17:39 02 Jan 26

George was extremely helpful. Highly recommend. Excellent selection and reasonable. So glad we found this shop!

Jim Floros

15:57 27 Dec 25

A wonderful experience in difficult times. Special thanks to Aaron whose patience and knowledge made the whole process seamless.

Andy Li

21:04 23 Dec 25

Modern showroom with a great depth of casket selection. Highly recommend coming in to take a look in person. Definitely the best casket showroom in Toronto.

Ana M

21:25 22 Dec 25

George was very helpful and friendly.

Robin Hood

18:23 21 Dec 25

Aaron Yu is an amazing associate. Helped us amazingly in our time of need. Please go here if you have need to plan for funerals

Eli Johnson

18:22 21 Dec 25

Aaron was great and saved me thousands

Jacqueline Permaul

20:23 18 Dec 25

George was very helpful. He helped us find a good casket and was very patient.

Jasper Saint

20:20 18 Dec 25

Great service, the staff walked us through the process and gave great advice

Selena Rachel

20:19 18 Dec 25

Great customer service, and better prices than you’ll pay at the actual funeral home. Very patient and efficient service. I recommend them!

Jade mohan

20:18 18 Dec 25

Very good customer service. The staff was very helpful.

Davis Xiao

17:35 18 Dec 25

Great service from this depot, recommended

patricia gordon

17:51 17 Dec 25

Good prices much better than the funeral home & more variety

de nick

22:05 16 Dec 25

Beautiful showroom and excellent prices, thank you so much

Son Bar

22:05 16 Dec 25

In this difficult time, George made the purchase easy and there was a fabulous selection with excellent pricing.

Howard Nicholson

22:04 16 Dec 25

Great service , can't believe how much cheaper the casket was here compared to the funeral home. Saved over $5000, Thanks George!

Michaela Sokolowski

21:01 15 Dec 25

Very helpful and good customer service.

Kody Frost

17:58 15 Dec 25

Great customer service

Louie M - Williams

16:49 14 Dec 25

Aaron was amazing he helped as with everything and his prices are more affordable than anyone in the entire GTA.

Bobby W

16:49 14 Dec 25

Amazing service best prices delivery on time all my family and friends have used this company very caring people

gerry foster

03:33 14 Dec 25

Quality great ,fantastic customer service , took amazing care of us thank you
The Foster's

Bunny

21:28 11 Dec 25

Good quality at affordable prices. Many choices. Highly recommended!

Wah-Ching Luk

17:11 09 Dec 25

We came in to look for caskets for my deceased mother based on a recommendation from a close friend.

We were very pleased with the product offering, price points and customer service.

George was able to work with us to choose something that was a quality selection and was efficient.

I would recommend George and his company.

Koon Wah Luk

17:11 09 Dec 25

Great service. George showed us multiple options with pros and cons of each choice. Made the decision pleasant during this time.

Albert Luk

17:11 09 Dec 25

I was here with my siblings and received great level of service from George. He was extremely helpful in showing us a few options and was patient throughout the entire process. Very professional.

Esmine WHITE

19:28 08 Dec 25

Great service, we got a really good deal on a funeral casket. Thank you George

Michelle Holmes

19:21 08 Dec 25

Fantastic service. Patient and knowledgeable. Great stock!

Lisa Caracoolo

18:25 06 Dec 25

They were very helpful at a very sensitive time.

DaLissa Alzner

18:23 06 Dec 25

Very understanding and compassionate in this time of grief. Also provided valuable insight to industry norms and unnecessary pressures from traditional package purchasing from funeral homes. Highly recommended!

Anthony Mclennon (TrickyTrini)

18:17 06 Dec 25

Aaron was a great help. Making this hard time so much more easy.

Lynn Lee

21:52 05 Dec 25

George was very helpful!

Mun Chin

21:47 05 Dec 25

David Lu

18:31 05 Dec 25

Beautiful caskets at excellent prices, I definitely recommend anyone in need of their services to come here. So much cheaper than the funeral home!!

Daisy Dai

22:49 30 Nov 25

Highly recommended. Staffs are very nice and helpful. Price is also good compared to other similar store. Bought casket first the went back order the tombstone.
Daisy Dai

Suzette Grant

17:08 30 Nov 25

Great service! Very good selection!

Canada Ngo

01:39 29 Nov 25

Rachel Wu

22:33 28 Nov 25

Good price & good service.

bob joe

22:32 28 Nov 25

Lots of choices

Ashton Fernandes

20:27 27 Nov 25

Excellent customer service and reasonable prices. The owner was friendly and made a hard time easier.

Clint Davis

18:39 21 Nov 25

Jeff was very professional and easy to work with. Thank you for your assistance.

mfm lee

23:32 18 Nov 25

Bought a walnut casket recently. Nice product and price. They delivered to funeral home. Found the handle paint defect, replaced right away.

Dan Luo

21:19 18 Nov 25

My father passed away, and I bought his coffin from Casket Depot. They offered reasonable prices, provided excellent service, and were trustworthy.

Ian He Yingjun He

21:17 18 Nov 25

Highly recommended. This company offers excellent service and reasonable prices.

Rose Sicoli

20:40 18 Nov 25

George was really amazing to deal with. Professional service with quick and easy delivery.

Rose Sicoli

20:37 18 Nov 25

Five stars, all day, long, quick professional, and efficient with great prices a pleasure to deal with during a very difficult time.

Lynn Scott

18:51 14 Nov 25

Great prices. Very helpful in times of grief Choosing something to capture the memories of my husband was appreciated.

Kathy Montero

21:49 13 Nov 25

Great service, very helpful.

Bogdan Ivan

21:49 13 Nov 25

Friendly & patient. Informative. Accommodating.

Tome Kondinski

21:48 13 Nov 25

The staff were helpful, patient and understanding.

Bogdan Ivan

21:46 13 Nov 25

Great service. Staff understanding and very accommodating. Good selection of products at very good prices. Definitely recommend this place.

Hernando Montero

21:46 13 Nov 25

Staff was helpful and understood our concerns.

Samantha Pitt

18:02 12 Nov 25

George made the processes of picking an urn for my father’s ashes easy and straightforward. He was kind and understanding. I appreciated his patience’s and I recommend casket depot.

Fuadee H

21:12 11 Nov 25

Marveline Arzadon

20:51 11 Nov 25

Ryan G

20:49 11 Nov 25

Ashley McKenzie

16:49 11 Nov 25

During a tender time in life - that can be filled with overwhelming decisions - George (and his team) made the process feel easeful. I would highly recommend this professional establishment to anyone faced with these inevitable challenging transitions.

Rami

22:10 07 Nov 25

Amazing experience workers were an amazing help give us what we needed

David Qu

18:30 05 Nov 25

Norma Dipietro

21:58 04 Nov 25

I called George looking for a particular urn,he called me back the next business day and located one similar to what I was seeking and offered to engrave it to match the model that I had requested.
I have purchased urns from casket depot in the past,and was very satisfied with the quality of the products and service

john sianos

19:09 02 Nov 25

Casket depot was very helpful and kind during a difficult time. Please make sure you speak with Aaron when you call. Thank you .

Kimmy Rw

20:24 01 Nov 25

Very helpful in a time of grief. A large variety of urns to choose from and we are very satisfied with our choice. Highly recommend

Randall Fleming

20:16 31 Oct 25

Very friendly and knowlegdable. Thank you

Katie File

19:36 30 Oct 25

Great selection, prices and service!

Sue File

19:27 30 Oct 25

George was very kind and helpful. Great service

DK

16:45 30 Oct 25

We just bought a casket for a sister who passed away. The price is unbelievable. You can get two for the price at funeral home. The best place to shop for beautiful casket at a nice price.

Amhara Duncan

20:57 28 Oct 25

Located what we wanted promptly !

una walters

20:54 28 Oct 25

George was very helpful, friendly and a wealth of information. Very pleasant experience.

Linda Wong

20:50 28 Oct 25

George was really helpful. The prices for the caskets were reasonable. The service was friendly.

Henry Wong

20:42 28 Oct 25

The service was pleasant and the salesperson was informative regarding the caskets

Lynn Ryan

19:04 28 Oct 25

George was very helpful and understanding in picking out an urn for my daughter in law. Highly recommend

John Ryan

19:03 28 Oct 25

George was extremely helpful. Especially in my time of need and mourning he was very compassionate

Ryan Mohamed

18:53 28 Oct 25

Thank you for you help. Very kind.

Trevor Mungal

18:52 28 Oct 25

Super helpful and respectful.

Jupiter Jones

18:16 27 Oct 25

We went with family to select a casket. There was a good variety to choose from and George provided information without being pushy.

Response from the owner 19:50 27 Oct 25

Thank you, Jupiter, for your thoughtful feedback. I’m glad you and your family found the right casket and felt comfortable throughout the process. It was a pleasure assisting you. George & the Casket Depot team

Janice Fullerton

18:11 27 Oct 25

Thank you George and Jeff for the excellent service when purchasing a casket. Very helpful and great prices, definitely recommend them to anyone who needs their services!

Response from the owner 19:49 27 Oct 25

Thank you so much, Janice, for your kind words and recommendation. We’re truly glad we could assist you and make the process a little easier during this time. Your trust means a lot to us. George & Jeff, Casket Depot team

Damian Szczyrba

01:30 25 Oct 25

George was very helpful and corteous during an extremely difficult time for us. He gave us a tour of the different caskets and showed us many different options along with explaining the prices. He even gave us a very good deal on the casket. He always had a smile and has excellent customer service skills.

Lily Leung

16:44 20 Oct 25

Aaron was very knowledgeable and helpful.

Alan C

16:39 20 Oct 25

Almon Wong

16:38 20 Oct 25

Excellent service from Aaron , highly recommended.

Stephanie Osaseri

20:28 17 Oct 25

George and Jeff were amazing! They were super pleasant and patient. Great service and great prices!

Response from the owner 01:32 20 Oct 25

Thank you so much, Stephanie! We truly appreciate your kind words. It was a pleasure assisting you, and we’re so glad you were happy with our service and prices.Casket Depot Team

I Baker

20:28 17 Oct 25

Jeff & George were so helpful. I 100% recommend coming here if you are planning a funeral. Thank you for your service.

Response from the owner 01:31 20 Oct 25

Thank you so much for your kind words and recommendation! It was our honor to assist you during such a difficult time. We truly appreciate your trust in Jeff and George, and we’re grateful for your support.Casket Depot Team

Indaba

15:33 17 Oct 25

Amazing service with exceptional pricing.

Response from the owner 01:30 20 Oct 25

Thank you so much, Indaba! We’re delighted to hear you were happy with our service and pricing. Your kind words mean a lot to us — we truly appreciate your support!Casket Depot Team

Ess Sambud

15:30 17 Oct 25

Very helpful and extremely happy with cost.

Response from the owner 01:30 20 Oct 25

Thank you, Ess! We’re so glad to hear you were happy with our help and the cost. We truly appreciate your kind feedback and support!Casket Depot Team

Skymaster88

18:05 15 Oct 25

Great service and decent price

Response from the owner 01:29 20 Oct 25

Thank you so much for your kind words! We’re glad you found our service great and pricing fair. It means a lot to us that you took the time to share your experience. We truly appreciate your support! 🙏Casket Depot Team

Simon Komperda

14:22 11 Oct 25

Great Service!

Response from the owner 13:15 14 Oct 25

Hi Simon,Thank you so much for the 5-star rating,Wishing you and your family peace and comfort.Casket Depot Team

হাবিবুর হাহমান

15:04 10 Oct 25

Response from the owner 17:11 10 Oct 25

Thank you so much for the 5-star rating, Habibur! I truly appreciate your support and trust. Wishing you and your family peace and comfort. Casket Depot Team

BF LL

17:35 03 Oct 25

George was very helpful when we were there looking for an urn. We were abit picky in the colours as each of the marble urn has a slightly different colour, and he was patiently opening new ones for us until we found one that we were happy with. I would recommend casket depot those who are looking for a casket or an urn as they have alot of selections here. And of course, great service as well.

Josiah Tse

16:47 25 Sep 25

We had a very clear, simple and clean cut time here at Casket Depot. George was very respectful and was very gentle with our questions, concerns and needs. We felt like we had a good variety of options and not pressured to pick anything that was out of our budget or didn’t want. They were able to easily around drop off for the funeral home as well.

Facilities are nice and the lighting is good to see all the caskets. Would recommend this place and it is definitely a good deal instead of buying a casket through a funeral home.

al sal

20:22 21 Aug 25

George was very helpfull Even got caskets from the back so we could compare in different light and make a suitable choice. No pressure to buy. Truly understood our needs.

Sabine

00:57 15 Jul 25

George sprung into action immediately and helped us get something finished within 24 h. His business has a wide selection of nice urns and he was delightful to boot, taking trouble to help us find the right font and the right 'squiggly thing'. He also had a 'we can make it work' approach that was exactly what we needed. I highly recommend this business.

Will Moore

03:42 14 Jul 25

We are so appreciative of George Li and the CasketDepot staff for their generosity and help during our family's most trying moment. George was sympathetic and patient and really went above and beyond to help us get the ideal coffin. It was much easier to handle the process because of his kind demeanor.

The vast array of caskets they had on show was also noteworthy; it was reassuring to be able to view several alternatives and styles in person rather than merely perusing a catalog. The showroom is orderly, spotless, and considerate of the emotional nature of the visit.

George, I appreciate your expertise and thoughtfulness. To anyone in need of direction and high-quality assistance during a trying time, we heartily suggest CasketDepot.

sharie thompson

02:36 13 Jul 25

Thank you for the help and kind service George Li 10/10
#Nate 🙏🏾

Nakita McLean

13:55 12 Jul 25

Very kind staff and many of options for beautiful caskets 🙏🏾

Courtney Munn

13:29 11 Jul 25

Making arrangements after the loss of a loved one is extremely difficult. Casket Depot was very compassionate and kind when assisting my friend. 🕊️🙏🏻

Response from the owner 20:55 11 Jul 25

Dear Courtney,Thank you for your kind words. We understand how incredibly difficult it is to support a friend through such a painful time, and we’re truly honored to have been able to offer compassion and care when it was needed most.Please know that your message means a great deal to our team. We're grateful to have been able to assist in even a small way.Warm regards,The Casket Depot Team

Cee

13:02 11 Jul 25

During one of the most emotional and difficult times in our lives, George at The Casket Depot provided a level of care and compassion that we will never forget. Searching for a casket for a loved one is something no one ever wants to do, but George made the experience more bearable with his kindness, patience, and genuine attentiveness.

From my entire family, thank you, George. Your presence and professionalism made all the difference. 🤍🕊️

Response from the owner 20:54 11 Jul 25

Dear Cee,Thank you so much for your heartfelt words. We are deeply touched to know that George was able to provide the compassion and support your family needed during such a difficult time. Helping families feel cared for and understood is at the heart of everything we do, and your message truly means a lot to us.On behalf of George and our entire team at The Casket Depot, thank you for placing your trust in us. We're honored to have been part of supporting your family, and we send you our sincerest condolences.With gratitude,The Casket Depot Team

Kaiyan Brown

04:01 11 Jul 25

Great service, really went above to help lay someone’s loved one to rest. #Nate 🤍

Response from the owner 19:30 30 Jun 25

Thank you, Kaiyan, for your kind words. We’re honored to have been able to support you in laying your loved one to rest. Providing compassionate service during such a time means everything to us. Please reach out if we can be of any help in the future.The Casket Depot Team

Marissa Josephs

23:59 10 Jul 25

Navigating the loss of a loved one is challenging enough, but having to make arrangements can make the process more difficult. Casket depot was very thorough and answered all a friend of mine’s questions and made them feel comfortable and understood. Thank you 🙏🏾

Response from the owner 00:39 11 Jul 25

Hi Marissa,Thank you so much for your kind words. We understand how difficult it is to navigate such a painful time, and we’re truly grateful to know that your friend felt supported and understood. Our team always strives to provide compassionate, thorough service to every family we assist. Please don’t hesitate to reach out if we can help in any way.With gratitude,The Casket Depot Team

Kylie Beatty

23:58 10 Jul 25

Dealing with a loss is an impossible time, but knowing that support is there that can provide kindness and clarity makes all of the difference. Casket depot supported a dear friend of mine through a devastating loss, and provided a small amount of comfort in a very difficult time. 🙏🏽🙏🏽

Response from the owner 00:40 11 Jul 25

Hi Kylie,Thank you for your touching message. We're truly sorry for your friend's loss, and it means a great deal to know that we were able to offer even a small measure of comfort during such a devastating time. Providing kindness and clarity is at the heart of what we do, and we’re grateful your friend felt supported.Warmest regards,The Casket Depot Team

Norma Mann

23:57 10 Jul 25

When you are dealing with a loss, it is never easy. The gentleman at Casket Depot was very kind and answered all our questions, which was very helpful during this process. The pricing is quite decent as well. Thank you 🙏.

Response from the owner 00:41 11 Jul 25

Hi Norma,Thank you for your kind words. We're truly sorry for your loss, and we’re glad to hear that our team was able to support you with compassion and clarity during such a difficult time. We always aim to provide respectful service and fair pricing to every family we assist. Please don’t hesitate to reach out if there's anything more we can do.Sincerely,The Casket Depot Team

Northern Jewels

01:31 29 Jun 25

Great customer service and they offer a great selection. Highly recommend!

Kaybay

00:46 29 Jun 25

Excellent service, great variety and reasonable prices. Highly recommend!

Amy Barnett

17:47 28 Jun 25

The casket is very beautiful and I know she will have a very peaceful eternal rest. George was very helpful and empathetic.

George Romios

17:45 28 Jun 25

Went to Casket Depot for my mother’s casket. George was very helpful.

Eftihia Romios

17:43 28 Jun 25

Went to Casket Depot with my mom for my grandmothers casket and George was very helpful. Showed us a bunch of different caskets that matched what we wanted, and helped narrow down our search.

Gos Yao

21:02 27 Jun 25

Very good service, many options, reasonable prices and good quality. Recommend!

Sophy Cheng

21:01 27 Jun 25

There are many choices, the product quality is very good, and the guy is very honest.

Ted A

18:57 27 Jun 25

Customer service was fantastic along with great prices. This is our 3rd time using them.

John Kitchen & Bath Professionals

10:52 27 Jun 25

Interesting how Death is something everyone does and few plan for. Thankfully, as you are looking down the long and expensive list of services you will have to pay for.... there is a place that can soften the blow. 1/2 to 2/3 less than the price of the same urn from a funeral home. Everyone needs to make money, but that kind of mark-up is just wrong. Thanks for being a reasonable option in a time of immediate decisions.

Laura Vlahovic

19:23 12 Jun 25

The Casket Depot was a tremendous help during a very emotional time. Their associate was respectful, attentive, and efficient. The pricing was incredibly fair—especially considering the outstanding quality of the product. At a time when funeral costs can be overwhelming, it was a real comfort to find something beautiful and affordable. I’m so grateful for their support.

Nadia Mendes

21:25 20 Jan 25

Highly recommend coming to casket depot. We were helped by the owner Jeff 3 times in the past 4 years. In an extremely vulnerable time he made our lives much easier, with very reasonable prices relative to funeral homes that take advantage of people during these difficult times. The process was seamless every time we used casket depot and the prices were very fair.

Le-Tanya SG

12:51 13 Jan 25

It is such a vulnerable time when going through the death of a loved one, Aaron made this particular task so much easier, he was so patient and empathetic; He guided my family as we made the best decision for us.
I highly recommend Casket Depot, their prices and quality are excellent. Delivery was on time (Aaron told us they would be there at a set time and they were there right on time!).
Thank you Casket Depot for the phenomenal service.

Maya Young

19:24 20 Nov 24

Aaron was very helpful at vulnerable times. Casket Depot has the best prices and same quality as the funeral home caskets. We ordered all our flowers from Casket Depot also. They were even nicer than the pictures in the catalog. I highly recommend Casket Depot.

highly recommend Casket Depot!

Zane N

20:22 15 Nov 24

My family was pleased with our experience. Aaron was very helpful. The price was very reasonable, and delivery was quick and easy.

Calvin Chan (cal.c12)

22:22 08 Nov 24

Aaron was extremely patient and helpful with our family. Their pricing is much more fair than what is offered at funeral homes. I highly recommend shopping here for loved ones.

Florence C

15:24 30 Oct 24

Wilma Pidhayny

13:05 04 Oct 24

I never knew that this service existed - I thankfully just stumbled upon it while looking for casket photos so that we'd have an idea of what options were available before we went to the funeral home. Aaron was excellent - he returned our inquiry call promptly and set up an appointment for us at the showroom. He was friendly and knowledgeable, but gave us time and space to make our own choice. Not that we were trying to be cheap for our mother's funeral, but the prices were way lower than at the funeral home for comparable models, so it made sense to buy through Casket Depot.

I wondered if it would be a hassle buying from outside the funeral home instead of the one-stop shopping available at the funeral home, but the process was simple and the delivery of the casket arrived exactly on time to the funeral home. The funeral director didn't have any problems with our choosing a casket from outside and it was simple for us just to be there for a few minutes to receive the casket at the funeral home.

Hopefully, we won't be needing this service any time soon, but we'd definitely use Casket Depot again and shall recommend this place to any friends in need of a casket.

Many thanks to Aaron and team at Casket Depot, Toronto!

Danielle Allamby

18:57 20 Sep 24

Aaron was amazing. He even took my Dad outside to get fresh air while we shopped. He was so empathic. The prices were so amazing. You truly saw that they are priced this way to help families, not for greed. I suggest everyone visit there instead of paying funeral home prices for caskets, urns and flowers. Delivery was on time and just as promised.

Sharon Simms

18:07 24 Aug 24

Casket Depot has helped tremendously during this difficult time with my family. The whole team and staff was very professional and sensitive to our needs of what we were looking for. The show room offers many gorgeous selections to help give ease to what are some of the hardest moment during funeral preparations. Jeff was excellent in showing and explaining costs and will work within the budget you have. I have unfortunately used them more than once, and feel comfortable to recommend Casket Depot to anyone who needs them.

Wai Yu

00:22 06 Mar 24

Marilyn Ho

19:21 05 Mar 24

The Sales Associate Lorrie Martin was very helpful, courteous and efficient. I asked for same day delivery and the casket was delivered promptly. I recommended Casket Depot to my relative whose mother just recently passed away. He was also very impressed with the service.

Styx989

17:14 05 Mar 24

Great selection of urns. Made choosing the perfect urn for my step father quick and easy, it’s beautiful and great quality. Shipping was quick as well.

Albert Chou

19:13 09 Feb 24

My family and I received heart-warming sympathy from Lorie the Sales Associate when we arrived. She explained in detail what we needed to pay attention to when buying a urn. She told us the pros and cons of almost every urn in the showroom. My family chose a few eye-catching urns, it was hard to make a decision because of the number of choices. Until Lorie showed us a beautiful Black Zebra marble urn, we all believed this was the right one for my beloved wife. I told Lorie that I wanted one more for myself to match with my wife’s. I may not be able to get the same color and style when I need later. Lorie offered to order a few more for her inventory, she would let me open two cartoon boxes and to pick one which most matched my wife’s stone. I am looking forward to receive it soon.
I didn’t pay much attention to the price when we visited the shop yesterday, because I trusted Jeff Li, the owner though we hadn’t met before, to whom I was referred to by my other trusted friend. I am surprised today when I have time to compare this order with the similar one offered by my funeral home. Although Jeff’s prices listed in his website is non-negotiable, it actually is more than 40% less of other's price.
I usually don’t write review for the products I purchase, i have to make an exception this time to express my sincerely thanks to Lorie and Jeff for your support and professional service at this difficult time.

Ann Spevack

20:32 26 Jan 24

Go here. Don’t pay funeral home prices! They deliver everywhere.

Gavin Abrams

22:10 16 Nov 23

The service received from the Casket Depot team was Top Notch! My family’s experience with your sales Lorie Martin was fantastic and could not be better.
Lorie is very personable, emphatic, was educational in guiding us through a time of difficulty. Without a doubt, her superior insight, knowledge and personality had tremendous influence and allowed for the decision making process to be completed with ease.
Importantly, because of our wonderful with Lorie and the Casket Depot team, we already have and will continue sharing Casket Depot's client services experience.
As a family unit, we were so impressed that Casket Depot was mentioned twice during our presentation of our mom's obituary, creating laughter for all. We were approached several times after our mom’s celebration and were teased about our plugging your business.
Thanks so much for making this portion of our sad moment most joyful.
Gavin

sharon seeley

16:16 26 Oct 23

Very pleased, received fast, received with no damages, beautiful as shown in picture, good price.

Monique Hodge

14:54 26 Oct 23

I had the best experience dealing with Casket Depot. Lorie was amazing, knowledgeable and very compassionate. I have and will continue to recommend Casket Depot to my family and friends.

Zaki Dahdah

23:09 30 Sep 23

Service, price and delivery were excellent, thank you for being there when we need you

Susan Lorraine

16:31 13 Jul 23

Crystal Cout

01:53 11 Jul 23

It was a pleasure dealing with Laurie at Casket Depot. Initially, we chose a cherry stain and were a bit disappointed upon inspection, due to the casket being more red in colour than viewed online; however, Laurie managed to send us, later that same afternoon, a darker stain which looked stunning. The quality and price differed ten fold to the prices of caskets offered to us by the funeral home. As a result, I would highly recommend Casket Depot to anyone, especially my friends and family members.

Emma Dillabough

17:17 23 Apr 23

Bought a casket here and it was well constructed and looked the way I expected it to. Customer service was very good.
We had to change our coffin due to an error on our side, and there were no issues or extra charges for the change.
Was very pleased and would recommend this location.
Pricing is about $500-1k lower than at the funeral home we had in mind.
Also saw their urns in the show room --- they have a wide selection of urns that are all very reasonably priced. Much more affordable than when I acquired an urn 4 years ago from a funeral home.

JOHN Tae

06:49 01 Apr 23

Excellent service here!!! There is a small selection of caskets but we did find one for our needs.

Huge thanks and appreciation on your patience to Lori. The casket was very nice upon delivery we had the driver check in to make sure it was being delivered very thoughtful!!!
They also do a flower service and the flowers came in nicely done and top notch.

I would highly reccomend this place to everyone !!!!... you won't be dissatisfied. Thank you for delivering everything on time and for your patience with us. A++++++.

Dorene Arriola

07:33 25 Aug 22

Over the top amazing customer service, quick delivery, prices shockingly lower than the funeral home, and beautifully crafted product.
I purchased a casket for delivery in Ottawa and Laurie didnt just make it happen (ordered after 4pm on Monday - delivered on Wednesday!!), she made me feel like I was the only customer she had. Laurie made shopping for such a non desirable item one of my most pleasant experiences. I cannot thank her enough.

John VandenBroek

13:26 13 May 22

Shopping for a casket is never an easy experience. However, Casket Depot helped make the experience a lot easier. They offer a very large selection based on what one's needs may be.
Along with my in-laws, I was able to pick out the best option for my late wife.
Pricing was very competitive and a LOT cheaper than what funeral homes offer.
Everyone that I spoke with on the phone was very caring and professional.
Delivery was extremely easy and on time at the funeral home.
The casket that we chose actually looked a lot better than what we saw on website.
Finest quality offered.
I cannot say that I am looking forward to using them again, but when the need arises, they will be a first choice.

Annie Howard

15:32 22 Apr 22

On behalf of our entire family, and close friends, please accept our deepest thanks. Lorie was friendly, helpful and knowledgeable which took the pressure off of us. She understood what we wanted for our loved one, and she helped us get the perfect casket. The flowers were beautiful that we purchased through your company, and when one of our family friend called a little last minute for a wreath they were assisted in a very helpful and friendly manner. Their selection was perfect.

Thank you so much Lorie, and Casket Depot
Family and friends for Diana Brevett💝🙏🏾

Gordon McGinn

17:58 01 Mar 22

I was quite satisfied with my experience. Wide selection of products are available. Purchase & subsequent delivery were easy and efficient; the urn arrived at the funeral home as ordered and on time.

Would recommend Casket Depot as a simple and effective solution which will make your funeral arrangements much easier.

Isayana Cruz

19:06 22 Sep 21

Aaron Yu was our Sales Associate. He was very kind and helpful, Casket Depot helped us save a ton of money. The Casket was beautiful. One thing I recommend is that they should have their Insurance Papers in order as it was one of the requisites the Funeral Home required upon delivery. All went well and we had a beautiful service. Thank you.